Traffic fines: pay the right way
12 June 2024
Complaints about third party service providers have surfaced again. The City therefore reminds the public that handling their traffic fine transactions via the official channels is easy, and safe. Read more below:
The City of Cape Town's Traffic Service records an average of 3,6 million offences a year.
While many road users disregard their fines, the City does have a number of options available to those who are inclined to do the right thing.
These range from secure online payments to representations via email to dispute a fine, or advocate for a reduction in the fine amount.
'There is this long held belief that paying traffic fines is a chore that requires endless hours of queueing or visits to the municipal courts to seek reductions or to dispute fines. It is no surprise then that so many people have turned to third party service providers who offer to settle fines and renew motor vehicle licences, amongst others, for a fee. Unfortunately, there have been numerous complaints, yet again, of service providers leaving motorists out of pocket, and still on the hook for fines that they thought had been cleared. This is not a new phenomenon, and it appears to surface every few years,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith.
Motorists are reminded that third parties are not endorsed by the City's Traffic Service and that using them is done at their own risk.
There is very little that the City can do in instances where motorists have been fleeced, and persons who have lost money are encouraged to report it to the South African Police Service.
The public is reminded that the City's traffic fine payment channels are as follows:
- Contact your bank for assistance to pay via your online banking channels or register and pay fines at www.paythat.co.za .
- In person at any City cash office, Driving Licence Testing Centre, Municipal court or selected Spar (Kwikpay) stores.
- Requests for a reduction in fine amount can be directed to traffic.representation@capetown.gov.za
- For more information about fine payments, go to https://bit.ly/4cgg8pK
Published by:
City of Cape Town, Media Office
